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Solutions / PIPEDA · Canada
PIPEDA · PROVINCIAL PRIVACY LAWS · BILL C-36

Canada’s privacy framework is federal, provincial, and evolving.

PIPEDA remains Canada’s federal private-sector privacy law, while Alberta, British Columbia, and Quebec operate substantially similar provincial regimes. Quebec Law 25 adds stronger governance, assessment, incident, and enforcement requirements—and Bill C-36 proposes an entirely new federal framework. Captain Compliance brings consent, tracker visibility, privacy notices, rights requests, assessments, incident records, and compliance evidence into one operating program—with English and French experiences available from the same deployment.

English and FrenchFederal and provincial workflowsBuilt for documented Canadian privacy operations

One country does not mean one privacy rule.

Federal
Federal coverage

PIPEDA governs commercial personal-information activity where federal law applies, including federally regulated organizations and interprovincial or international data flows.

AB·BC·QC
Provincial privacy laws

Alberta, British Columbia, and Quebec have substantially similar private-sector laws that may apply to activity within those provinces.

Law 25
Quebec

Quebec adds formal governance, privacy impact assessments, incident management, enhanced rights, and substantially larger potential penalties.

C-36
Federal reform

Bill C-36 proposes to replace PIPEDA’s private-sector framework with a stronger, more prescriptive federal law. Introduced 15 June 2026; currently at second reading in the House of Commons and not in force.

One Canadian privacy program, with jurisdiction-specific execution.

Captain Compliance runs one technical deployment while allowing consent, notices, request workflows, assessments, and records to be configured for the applicable jurisdiction.

C

Meaningful consent

Present understandable information about what is collected, why it is collected, who receives it, and the meaningful consequences of the individual’s choice. Supports express or implied consent configurations based on context, sensitivity, reasonable expectations, and counsel’s direction.

S

Tracker and cookie visibility

Continuously identify cookies, pixels, analytics, advertising tags, chat tools, and other third-party technologies operating on the website.

F

English and French experiences

Manage consent banners, notices, preference controls, and rights workflows in English and French from one configuration.

N

Privacy notices

Publish clear disclosures covering purposes, collection, use, sharing, service providers, international processing, retention, rights, and privacy-officer contact information.

D

Individual rights

Support access and correction requests under PIPEDA and applicable provincial laws, plus Quebec portability and other qualified rights where applicable.

P

Privacy impact assessments

Document Quebec assessments for information-system and electronic-service projects involving personal information, and for transfers of personal information outside Quebec.

G

Accountability and governance

Operationalize PIPEDA’s ten fair information principles: accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access, and challenging compliance. Assign ownership, document policies and approvals, and maintain evidence showing how these principles are implemented.

One deployment. Different Canadian obligations.

Canadian privacy compliance should not mean maintaining disconnected federal, provincial, English, and French systems. Captain Compliance uses one technical deployment and centralized dashboard. Where geolocation is an appropriate implementation signal, organizations can configure Quebec-specific language, consent, and notice experiences. Legal applicability must still be determined from the organization’s activities and data flows—not geolocation alone.

Book a Canada privacy review
Rollout · typical Canadian org
  • Day 1 — Website scan and Canadian tracker inventory
  • Week 1 — Consent configuration and English/French experiences
  • Week 2 — PIPEDA and provincial privacy notices reviewed
  • Week 3 — Access, correction, and Quebec rights workflows configured
  • Week 4 — Assessment, incident, and documentation workflows established
  • Ongoing — Tracker changes, consent drift, provincial guidance, and Bill C-36 monitored

What changes when the Canada program is on.

Without a program
  • Unknown cookies and third-party trackers
  • One generic Canadian privacy notice
  • No documented meaningful-consent analysis
  • Federal and provincial requirements blended together
  • Rights requests handled through email
  • No formal incident register
  • Quebec assessments handled ad hoc
  • Bill C-36 not included in planning
Controlled and documented
  • Continuously maintained tracker inventory
  • Jurisdiction-aware notices and workflows
  • Consent purposes and choices documented
  • PIPEDA, provincial, and Quebec obligations distinguished
  • Access and correction requests tracked
  • Federal and Quebec incident records retained appropriately
  • Quebec assessments documented and approved
  • Bill C-36 transition readiness monitored

PIPEDA, provincial law, and Bill C-36, answered plainly.

Does PIPEDA apply to every private-sector organization in Canada?+
Not in exactly the same way. PIPEDA applies to commercial personal-information activity where federal law governs, including federally regulated organizations and cross-border data flows. Alberta, British Columbia, and Quebec have substantially similar private-sector laws that may apply to activity within those provinces.
Is Quebec Law 25 part of PIPEDA?+
No. Law 25 modernized Quebec’s separate provincial privacy framework. An organization may need to comply with Quebec law, PIPEDA, or both depending on its operations and data flows.
Does having customers in Quebec automatically mean Law 25 applies?+
Not necessarily. Applicability is more complicated than visitor location. Organizations carrying on business in Quebec or processing personal information in circumstances governed by Quebec’s private-sector privacy law should evaluate their obligations. Applicability requires a fact-specific analysis.
Does Law 25 require all cookies to be disabled by default?+
Quebec requires technological products and services that offer privacy settings to provide the highest level of confidentiality by default, and the statute expressly excludes browser-cookie privacy settings from that specific provision. Other consent, transparency, necessity, and purpose-limitation requirements may still apply to cookies and trackers.
What does meaningful consent mean under PIPEDA?+
Individuals must reasonably understand the nature, purpose, and consequences of the collection, use, or disclosure. Organizations should prominently explain key purposes, third-party disclosures, choices, and meaningful risks rather than burying them in a long policy.
Is express consent always required?+
No. The appropriate form of consent depends on factors including sensitivity, reasonable expectations, purpose, and risk. Express consent is generally more appropriate for sensitive, unexpected, or higher-risk practices.
When must a PIPEDA breach be reported?+
A breach must be reported to the OPC and affected individuals notified when it creates a real risk of significant harm. Organizations must still keep a record of every breach of security safeguards, including those below the reporting threshold, and generally retain those records for two years. Quebec applies a different threshold — risk of serious injury — with an incident register retained for at least five years.
Has Bill C-36 replaced PIPEDA?+
No. Bill C-36 is proposed legislation. It was introduced on 15 June 2026 and is currently at second reading in the House of Commons. PIPEDA remains the current federal private-sector privacy law unless and until replacement legislation is passed and brought into force.
Are French privacy materials mandatory?+
French-language obligations in Quebec arise primarily under the Charter of the French Language and related rules rather than Law 25 itself. Whether particular materials must be available in French depends on the organization and activity. Captain Compliance supports English and French experiences from one configuration.
Does Quebec provide a right to be forgotten?+
Quebec provides a qualified right to require cessation of dissemination or de-indexing in specified circumstances. The right is subject to statutory conditions and is not a general right to remove any unfavorable online information.

Run Canadian privacy operations from one place.

Scan your website, control consent, maintain notices, manage rights requests, document assessments, preserve incident records, and prepare for Canada’s next federal privacy framework.

Book a Canada privacy review See Consent Management